LorisQ story started in Metroteka calibration lab in Croatia, where people had the same issues as you do with managing their own equipment. Metroteka was a start-up (from scratch) specialist calibration lab which received its first ISO/IEC 17025 accreditation in 2009.
Based primarily on Joseph M. Juran philosophy of service quality, Metroteka quickly grew to become a local leader in number of accredited methods. Today, its accreditation spans the fields of temperature, relative humidity, volume, length, density, pressure, pH, conductivity, rotational speed, mass, and torque.
After a few years, Metroteka’s team became frustrated, because their clients could not easily use their calibration data, whether it was on paper or in pdf. They knew this data could make measurements more reliable and accurate for their clients. They also knew that managing measuring equipment was still not an enjoyable activity for anyone, whether it has been taken care in a lab, by a quality department or guys from maintenance. It was always a distraction from the core business, but still important nonetheless. Almost like a fly buzzing around and annoying you the whole year around. Calibrate this, check that, organize outsourced companies, never forget anything etc.
There were already many software solutions on the market, but their users were still unhappy, because all of these solutions were (and still are) focused only on their databases. The real problem was actually the daily flow of equipment-related information between the database, the people in a team and their service providers (calibration labs, maintenance providers etc.). Think about it. We know that frustrations regarding equipment management come mostly from not getting information when it is needed. Or from struggling to get it, either from the database, from colleagues, and in many cases – from outsourced service providers.
Somewhere in 2013., Metroteka launched a predecessor to LorisQ. It was called just Loris, without the Q. Loris allowed Metroteka to communicate data to its own clients much better than its other calibration competitors, but it was a closed system, available only for Metroteka’s clients, and applicable only to calibration activities, which are just one portion of the complete maintenance plan in any company or a lab. Nowadays, years after Loris (not LorisQ!) was launched, we are seeing a boom of Loris-like apps from many calibration labs worldwide. Unfortunately, they all have the same problem that Loris had long time ago. They promote their own calibration lab, and do not allow the client to organize just any maintenance activity with any outsourced company or simply internally.
People in labs and quality and maintenance departments needed much more than a database to help them take care of their equipment. An app that did not yet exist. An app that could exchange data and information between itself and its users, between users in a team, and even, and that is the most crucial point – between a team and outsourced service providers. Not just calibration labs. In other words, the app should be made first and foremost for the users of measuring equipment, but it also should be open for connection with all their service providers.
On the other hand, service providers (all of them) should be able to use the app to exchange their certificates, reports and data and share useful knowledge with their clients much better and quicker, for free. From this innovative approach to equipment management a million of useful features arose that are just not possible in any other equipment management app. And with maching learning, in the long-term, the aggregate of data from all around the world can be used to significantly improve the accuracy of each user’s measurements, but also the quality of risk analysis and communication inside and between companies and organizations.
After these revelations Metroteka teamed up with some brilliant software developers and data scientists and LorisQ Inc. company was born, in the U.S.A, New York City, far away from Croatia.
Right now, its headquarters are located on the 99 Wall Street.
Building a company and an app unlike anything seen before was not easy, but in the end, LorisQ was launched in Sao Paulo, Brazil in September 2019. during the Analitica 2019 trade show and our first registration was by a company from Peru! So… LorisQ idea was born in Europe, company is headquartered in U.S.A, and its first users were from South America. It was destined to be a truly global company right from the start.
And in the end… let us introduce you our key people:
Born on World Metrology Day, exactly 101 years after the signing of the Metre Convetion. For a while, he tried to dodge its destiny by graduating in Astrophysics on the University of Zagreb in 2001., but after his brief scientific career in that field, he ended up in metrology (naturally). In 2008. he founded his first startup – Metroteka lab, which quickly grew to become a local leader in ISO/IEC 17025 accredited calibration, and roughly 10 years later he started his second one, which is of course – LorisQ.
In the meantime, he served on the boards of directors of Croatian Metrology Institute, Croatian Society for Quality, and is still doing time on the board of directors of Croatian Metrological Society.
Mirna received a Ph.D. degree from Stony Brook University for her work in x-ray microscopy. She began her career at Imperial College London’s Institute for Biomedical Engineering, where she worked on super-resolution imaging and improving Augmented Reality environment for image guided surgery, as well as soft tissue modeling. In 2010, she started a scientific software consulting company, that tackles problems from xray-microscopy to robotics.
She joined LorisQ team in the early days to guide the development and work on more complex, fun additions to LorisQ. Her dream is to turn LorisQ into an AI who will solve all your problems before you knew you had them.
Antonia originally inteded to become a lawyer, but her path ended up in marketing and sales and she specialized in digital marketing and business development. Working in Metroteka brought her knowledge and experience on measuring equipment and the specific needs of their owners.
Studying for her Master’s Degree in Civil Engineering, Mirna started working at Metroteka lab as an Office Assistant.
After almost 5 years working as a Quality Manager, she took a 2 year break from calibration laboratory and used her knowledge and skills working as a Production Assistant. With new experiences and a fresh perspective, Mirna came back to LorisQ project to do what she does best – making sure the focus is always on our users.